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Privacy Policy
Welcome to Popular Ride. Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and reliable vehicle booking experience.
1. Information We Collect
Personal Information
- Full Name
- Phone Number
- Email Address
- Pickup Address
- Booking Information
- Payment Details (processed securely through payment providers)
Travel Information
- Pickup Location
- Destination
- Travel Date
- Passenger Count
- Selected Vehicle
Account Information
- Login Credentials
- Profile Information
- Saved Locations
- Booking History
Technical Information
- Device Information
- Browser Type
- IP Address
- Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
- Process vehicle bookings
- Confirm reservations and payments
- Provide customer support
- Improve platform performance and user experience
- Send booking updates and notifications
- Prevent fraud and unauthorized activities
- Maintain service quality and platform security
3. Vehicle Providers and Partners
Some vehicle details required for booking fulfillment may be shared with vehicle providers for operational purposes.
- Customer Name
- Contact Number
- Pickup Information
- Trip Details
4. Payment Information
- Full Payments
- Booking Deposits
- Payment processing is handled through approved payment providers.
5. User Accounts and Profiles
- Manage bookings
- Save personal information
- View booking history
- Track upcoming trips
- Update profile details
6. Vehicle Listings and Future Marketplace Features
The platform currently displays vehicles managed by the company. Future updates may allow external vehicle owners to register and list vehicles.
7. Data Retention
- Complete bookings
- Maintain records
- Provide customer support
- Meet legal and operational requirements
8. Cookies and Tracking Technologies
- Remember user preferences
- Improve website performance
- Analyze usage patterns
- Enhance user experience
9. Data Security
- Unauthorized access
- Data misuse
- Loss or modification
- Security threats
10. User Rights
- Access personal information
- Update account information
- Correct inaccurate details
- Delete account information where permitted
- Contact support regarding privacy concerns
11. Third-Party Services
- Payment Gateways
- Map Services
- Notification Services
- Analytics Tools
12. Policy Updates
We may update this Privacy Policy from time to time. Changes will be published on this page.
13. Contact Us
- Lokpriya Tech Pvt. Ltd., Dang, Tulsipur
- +977-9800000000
- support@rentlocars.com.np